TERMS AND CONDITIONS
Website Usage – Terms and Conditions
If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy, govern BestBrothers Ltd relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
The term ‘Aura Medical’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 5 Beatrice Court, Cambridgeshire, CB22 5AD. Our company registration number is 15424988. The term ‘you’ refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties: Username for log in details.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
​
​
Content
Despite greatest care of writing and composition in the content of this web page, Aura Medical disclaims any liability for topicality, accuracy, completeness or quality of the appropriated information, because intermediately occurred changes aren’t exclusionary.
​
Trademarks
All brands and trademarks inside this website that are trademarked by a third-party are unrestricted subjects of all valid copyrights and other protective laws
​​
​
Referrals and links
Aura Medical is not responsible for any contents linked or referred to from these pages – unless Aura Medical has full knowledge of illegal contents and would be able to prevent the visitors of this site from viewing those pages. If any damage occurs by the use of information presented there, only the author of the respective pages might be liable, not the one who has linked to these pages.
​
​
Privacy Policy
Aura Medical Ltd is fully committed to protecting your privacy. All information collected on our website will only be used to process orders and provide you with a more personalised shopping experience. Any information passed through to Aura Medical is managed in accordance with the Data Protection Act 1998 and is passed through a secure connection. If a customer wishes for their information to be removed from our database, this should be requested in writing to Aura Medical, 5 Beatrice Court, Great Shelford, Cambridgeshire, CB22 5AD or via email to info@auralasers.co.uk.
We may collect and process the following data about you:
• Information that you provide by filling in forms on the Website. This includes information provided at the time of registering to use the Website and purchasing goods.
• If you contact us, we may keep a record of that correspondence.
• Details of transactions you carry out through the Website and of the fulfilment of your orders and details of your visits to the Website.
If the opportunity for the input of personal or business data (email addresses, name, addresses) is given, the input of these data takes place voluntarily. The use and payment of all offered services are permitted – if and so far technically possible and reasonable – without specification of any personal data or under specification of anonymized data or an alias. The use of published postal addresses, telephone or fax numbers and email addresses for marketing purposes is prohibited, offenders sending unwanted spam messages will be punished.
​​
​
Legal validity of disclaimer
​
This disclaimer is to be regarded as part of the internet publication which you were referred from. If sections or individual terms of this statement are not legal or correct, the content or validity of the other parts remain uninfluenced by this fact.
​
​
Freedom of Information
The Freedom of Information Act 2000 provides any person with the right to obtain information held by Aura Medical, subject to a number of exemptions. Under the Act we are required to maintain a publication scheme, which provides public access to all of the information we routinely publish and to respond to ad hoc requests for information in a timely manner.
If you cannot find the information you require on our website you may request it from us in writing.
​
Refund Policy
Our refund policy is designed to ensure customer satisfaction.
​
1. Sale of Equipment
​
These Terms and Conditions shall apply and be binding on every purchaser of Equipment from Aura Medical (each a “Customer”) pursuant to any purchase order or other document (“Order”) Each Order signed on behalf of Customer will be deemed to be an offer by Customer to
purchase the Equipment upon these Terms and Conditions and at the price specified in the Order. A contract shall be formed on the basis of these terms and conditions if Customers Order is accepted in writing by Aura Medical; otherwise no contract is or shall be deemed
to be formed.
​
2. Acceptance of Equipment, Inspection and Cancellation
​
Acceptance of Equipment purchased by Customer shall occur on receipt of the Equipment or any portion thereof. Within seven days of acceptance, Customer shall inspect the Equipment, read the accompanying documentation and give written notice of any error or. claim that the Equipment does not conform to the Order. Partial Shipment by Aura Medical is not a basis for a non-conformity claim. Orders may not be cancelled after shipment and Equipment may not be returned without Aura Medical prior written consent. If Customer wishes to terminate or amend an Order, prior to shipment, Aura Medical may, but shall not be obliged to, cancel or change the Order subject to Customer paying Aura Medical any anticipated losses on cancellation (including loss of profit) or increase in price.
​
3. Price of Equipment
​
By submitting an Order, Customer agrees to pay the price specified in the Order. Customer accepts that any quotation given to it does not amount to a contractual offer and is only an indication that Supplier may be willing to supply Equipment at a price. In any event, no
quotation is to be regarded as valid after 60 days of its issue. For the avoidance of doubt, no price specified in a quotation or Order includes VAT or other applicable taxes or duties or the cost of delivery, unless otherwise specifically stated.
​
4. Taxes and Other Charges
​
Customer is responsible for all taxes relating to the purchase of the Equipment, including but not limited to all sales, VAT, import, customs, duties and any other taxes imposed at the current prevailing rate.
​
5. Delivery
​
The parties will agree the most appropriate delivery method prior to Shipment. If Aura Medical use a third party carrier to deliver the Equipment, Aura Medical shall be liable for damage or any shortfall in supply up to the point of delivery (but not for any consequential loss) provided that:
​
(a) the damage or shortfall is notified to Aura Medical and to the carrier (in writing) within three days of the delivery: (b) the Equipment has been signed for as not examined; and (c) Customer has handled the Equipment in accordance with the carriers conditions; or if the goods
have not been delivered at all, Customer notifies Aura Medical and the carrier (in writing) within three days after the scheduled delivery date. Unless Customer informs Aura Medical otherwise within three days of receipt of the Equipment, Customer will be taken to have
accepted all the Equipment received in that Order. All delivery dates are approximate. Aura Medical will use reasonable endeavours to meet agreed delivery dates but accepts no liability for failure to deliver on time, and the time and date of delivery shall not be of the essence. Aura Medical will deliver in one shipment when possible but reserves the right to
make delivery in installments.
​
6. Payment
​
Any deposits paid are non-refundable. Customer shall pay Aura Medical the price specified in the Order, as well as any VAT which may apply and any delivery costs, within 30 days of the date written on the Order, or earlier if so agreed in an Order. If Customer fails to pay the whole or part of any sums owed to Aura Medical by the relevant due date, all sums owed toAura Medical will become payable immediately and Aura Medical may issue court proceedings to recover any outstanding sums without giving Customer notice. Customer may
not set -off or deduct anything from the outstanding sums without Aura Medical written consent. If any sum is not paid when due, Customer shall pay interest on that sum at the rate of 4% above the Bank of England base rate, compounded on the first of each month, for each day
that payment remains outstanding and Aura Medical will be entitled to suspend delivery of or cancel any outstanding Orders.
​
7. Installation and On-Site Repair
​
The price specified in the Order does not, unless otherwise stated, include the cost of installation and servicing of the Equipment. If Aura Medical agrees to install or service or repair any Equipment at a place specified by Customer (the “Area”), Customer will:
(a) be responsible for ensuring that all surfaces in the Area to which the Equipment may be affixed are in good condition; (b) provide Aura Medical with a safe suitable electrical supply to the Area; (c) give the Aura Medical employees and/or contractors unrestricted access to the Area; (d) make sure that the Area is safe; (e ) provide Aura Medical employees and/or contractors with such services as are necessary or reasonably requested; and (f) be available to let Aura Medical employees and/or contractors in to the Area at the agreed time. If Aura Medical cannot carry out the installation, servicing or repair or if it takes longer than usual because Customer has failed to satisfy any of its responsibilities in this Clause, Aura Medical may charge Customer for any time and additional expense or other losses, including loss of profit, incurred as a result.
​